How can we help?
CONTACT US
Email us at support@coldbootinteractive.com and we will get back to you, usually within 2 business days.
COMMON QUESTIONS
My progress or score disappeared. Can I get it back?
Our games save your best score and settings on your device only. There are no accounts and no online saves, so we have no copy to restore.
Your saved progress is deleted if you uninstall the game or clear its data, and it may not carry over when you move to a new device.
How do I turn off personalised ads?
The ads in our games are supplied by Google AdMob. You can switch off personalisation in your device settings. You will still see ads, but they will not be chosen using your information.
- On Android: open Settings, then Google, then Ads, and choose Delete advertising ID. On some devices this is under Settings, Privacy, Ads.
- On iPhone and iPad: open Settings > Privacy & Security > Tracking and switch off tracking for the game.
- In the European Economic Area, the United Kingdom and Switzerland: you can also change your consent choice at any time using the privacy options in the game.
How do I report a bug?
Email support@coldbootinteractive.com and include:
- the name of the game
- your device model, for example Pixel 8 or iPhone 15
- your Android or iOS version
- the game version, which is shown on the game's store page
- what happened, and what you were doing just before
A screenshot or screen recording helps a lot if you can add one.
Are there in-app purchases?
Clover Dash: No. Clover Dash is free to play and has no in-app purchases. It is supported by ads.
Gate Rush: Last Convoy: No. Gate Rush: Last Convoy is free to play and has no purchases at all. It is supported by ads, and every video ad is optional.